Remittances 2030: How to Deepen Financial Inclusion for Recipients — CrossTech × Mastercard
April 2026

Remittances
2030

How to deepen financial inclusion for recipients.

Digital ecosystems, trust, and financial sustainability across Latin America and the Caribbean.

Digitization transformed sending. It did not transform use.

CrossTech × Mastercard

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Produced by CrossTech in collaboration with Mastercard
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About this project

A project developed with Mastercard

Mastercard approached CrossTech to study one of the most important and least resolved problems in the remittance sector: what happens after the money arrives.

We worked together to look past the send. The focus: how the money gets used once it lands, and why so often it does not remain in the financial system.

The result is an honest look at where the sector stands today, and what would have to change for the money not only to arrive, but to stay.

A flow that sustains entire economies
US$860B
sent globally every year
US$155B
arrive in Latin America and the Caribbean
20%+
of GDP in some receiving countries
Remittances are not marginal.
They are structural.
The paradox
Digitization transformed sending. It did not transform use.

The money travels through digital systems. But in many countries, the first thing the recipient does is withdraw it as cash. That gap is the central problem of this report.

In several markets, between 60% and 90% of recipients withdraw cash.
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Remittances 2030
CrossTech × Mastercard

What you’ll find in the report

01
Why is it still cash?
The money arrives digitally. In many countries, it leaves the system immediately. Why that happens, and what it means.
02
The metric that matters
The volume sent does not tell the whole story. What matters is how much stays inside the financial system.
03
From a one-time event to a relationship
A transfer can be the first step of something more enduring. What it takes for that to happen.
04
No one solves this alone
Banks, fintechs, remittance companies, merchants, regulators. The role each one plays, and where the friction lives.
Voices from the report
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Remittances are already digital when they are sent. In many cases they turn analog again when they are used.
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For decades we have seen remittances as a transaction. The future is in seeing them as a financial relationship.
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Banks, fintechs, remittance companies, and payment networks have to build, together, the space where that money can circulate.
White paper · Immediate access
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An honest analysis of the sector heading into 2030. What is failing, what is changing, and what has to happen for the money not only to arrive but to stay.

Why 60 to 90% of recipients withdraw cash, even when sending is already digital
The metric that matters: how much stays, not how much is sent
What banks, fintechs, and remittance companies have to change for money to circulate
Immediate access
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Produced by CrossTech in collaboration with Mastercard
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CrossTech

Where this conversation happens

CrossTech brings together the banks, fintechs, remittance companies, and regulators that move money across borders, to work on these problems in real time. We do that through research, conferences, and concrete projects.

November 17–19, 2026
CrossTech
WORLD
Eden Roc Miami Beach

The global conference for the cross-border payments sector. Infrastructure, growth, what’s next.

Secure your spot →
April 14–15, 2027
CrossTech
Fintech Fest 2027
Miami Ironside

Two days. A boutique event. The conversations that actually move the sector.

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Relive CrossTech Fintech Fest 2026 →
Let’s continue the conversation

This sector has many stories left to tell.

Have a question worth researching?

If this report opened a question you want to follow, or if you have an idea, a market, or a concrete problem worth studying, let’s talk.

At CrossTech we do research with companies that want to understand this sector better and contribute to that conversation.

What we can do together
  • White papers and research with proprietary sector data
  • Market studies and benchmarks for specific corridors
  • Content for conferences, presentations, and sector publications
  • Analysis of trends and recipient behavior
Let’s work together
Let’s talk
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CrossTech
Produced in collaboration with Mastercard
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